1. When will I get my order?

We know you're excited to receive your order! Typically, we fulfill orders within 2-5 business days. Shipping times vary based on where you live, usually taking 3-7 business days. If you're in North America or most of Europe, your order may arrive even faster. For other regions, delivery might take a little longer. Please note that holidays and busy seasons can affect these times.
Shipping costs depend on your location and the size of your order. You can easily check your shipping cost by entering your address during checkout without placing the order.

  1. Are there any additional costs or taxes?

Depending on your location, your country may require additional taxes or fees for international shipping. We understand this can be inconvenient, but these costs make global shipping possible, and we appreciate your understanding.
Our store also automatically converts prices to your local currency from USD. Due to exchange rates, the total cost may vary, which is part of the reality of international shipping nowadays.

  1. What about returns or refunds?

We want you to be happy with your purchase! If you need to return an item or request a refund, you have 30 days from when you receive your order to do so.

  1. Shipping is not available in my location

We’re proud to ship to most countries worldwide! If you’re unable to select your location for shipping, please reach out to us at info@bodom.shop, and we’ll do our best to enable shipping to your country.

  1. I didn’t receive an Order Confirmation Email

If you don’t see your confirmation email after making a purchase, please check your Junk or Spam folders just in case. If it’s not there either, feel free to contact us at info@bodom.shop, and we’ll assist you.

  1. Can I change my item/color/pattern after placing an order?

If you need to make a change to your order, please contact us as soon as possible at info@bodom.shop. We’ll do our best to assist you! If your items haven’t shipped yet, we can make adjustments. However, once they’re on their way, changes won’t be possible.